PRC-Saltillo response to COVID-19 health concerns: prc-saltillo.com/covid-19

PRC-Saltillo Response To COVID-19 Health Concerns

DATE UPDATED:  3/25/2020

During the current COVID-19 health concerns, PRC-Saltillo is working to ensure minimal disruptions to our business while putting the safety and well-being of our customers, employees and community as our highest priority.  Please see below for specific information: 

  • In-person group trainings/conferences: All in-person meetings of any kind are cancelled until at least April 30th and will be moved to an online format when possible
    • If you are currently registered for a group training during this time, you will be notified via email regarding changes for your class. We are working through seminars in date order.
    • Call 800-848-8008 or your local consultant with questions
  • Online trainings: Proceeding as planned
  • Consultant support: PRC and Saltillo consultants continue to be available online, via email or phone to assist with your AAC needs. 
  • Technical support/ Device Repair: Due to anticipated call volume, there could be some delays in answering phone calls and emails. Please let us know if any delivery information has changed due to school closure, etc.
  • Funding: Due to anticipated call volume, there could be some delays in answering phone calls and emails.
    • Call 800-268-5224 with questions
  • New device/trial device/loaner device shipments: Proceeding as scheduled, may be some delays.  Please let us know if any delivery information has changed due to school closure, etc.
    • PRC: 800-262-1984
    • Saltillo: 800-382-8622 

Learning at Home: Language Lab

In an effort to offer you a quick and easy tool to engage children at home during this time, PRC-Saltillo is temporarily offering a FREE 2-month subscription to the AAC Language Lab! Sign up today at https://aaclanguagelab.com/#subscribe.

Plus, don’t miss daily AAC Language Lab activities posted on the PRC and Saltillo Facebook pages followed by a Facebook Live with Jane Odom at 1 p.m. ET in the AAC Language Lab Facebook Group, with special Lab Tours on Fridays. Join the group to watch the Live events and be kept in the loop about new resources made available regularly: https://www.facebook.com/groups/AACLanguageLab/.

Cleaning & Disinfecting

Please be assured that for equipment/ devices that are shipped out from any PRC-Saltillo facility, we follow the strictest protocol for cleaning and disinfecting.  Please visit https://bit.ly/38PC4Xo  for more information about how you can ensure keeping your equipment clean and disinfected.