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Our websites will be undergoing scheduled maintenance on July 30th from 8:00 PM to 11:00PM Eastern Time. During this period, services will be unavailable. We apologize for any inconvenience and appreciate your understanding.

An issue has been identified that is preventing Empower software from loading on Accent devices. Read more for detailed instructions for how to fix your device. We sincerely apologize for any inconvenience this may have caused.

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It’s time to update your NovaChat® devices. Start by connecting to WiFi. Then go to Menu > Help > Check for Updates and follow the prompts. Now let’s look at what’s new in version 2.41 of your Chat Software.

LogMeIn Rescue Support

After updating to version 2.41, your NovaChat device will have the ability to connect remotely with the service department through LogMeIn rescue if needed. This can help our service team offer you better support when troubleshooting concerns with your device.

WordPower® Updates

WordPower 42 Basic
In the Food and Drink pages, you now have the ability to describe what the food or drink tastes like. When you press “it,” you can then say, “it tastes” or “it is,” and then choose from the describers available.

WordPower 108 & WordPower 108 with Keyboard
Core words have been added on more category pages. A button to go to the Actions page has also been added to category pages. This allow you to expand on utterances and efficiently make sentences from those pages.

Don’t forget to check out the resources that PRC-Saltillo has to offer to support you and your NovaChat users.

Software Updates  -    chat software update, software update, chat software, novachat, wordpower, logmein