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PRC-Saltillo Product Support

If you have questions about your device, or believe it may need repair, please refer to the PRC or Saltillo resources or technical support links below.

PRC logo  PRC Device Support
(Accent, Via Pro, PRiO, Look, AeroSwitch)

Saltillo logo  Saltillo Device Support
(NovaChat, Via Pro,TouchChat Express, ChatFusion, AeroSwitch)

PRC-Saltillo Industry Leading Warranties

Our commitment to customer service and quality is reflected in our best-in-the industry standard warranty and support, as well as our unique Peace of Mind Add On Warranty for unlimited repairs regardless of frequency or cause.
High Five Device Warranty & One Year Accessory Warranty Information
Peace of Mind Device Add-On Warranty Information
Peace of Mind Look & NuPoint Add-On Warranty Information
To purchase a Peace of Mind Warranty, please visit our store:  https://store.prc-saltillo.com/warranty-coverage-options 

Need a different language?

With access to translators for 200+ languages, we offer the support you need! Simply call the appropriate number below, tell us what language you speak, and we will connect you a translator for the duration of the call.