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PRC-Saltillo Canadian Standard Full-Service Warranty Coverage

Standard Warranty

Every PRC-Saltillo product is sold with the sincere intent to enable uninterrupted, spontaneous communication. Products sold by PRC-Saltillo are designed for optimum reliability within the environments they serve. In the unlikely event service is required, PRC-Saltillo promises to send your device to PRC-Saltillo for repair with the minimum amount of paperwork and inconvenience.

Repair processes vary by province, contact consultant for guidance

PRC-Saltillo's standard high five warranty coverage includes:

Look Modules 1 year KeyGuards/TouchGuides 1 year
Various Switches Varies Carry Case/Strap 1 year
NuPoint 1 year

Technical Service Support

PRC-Saltillo Canada Return Policy

You have 45 days from the date of shipment to contact PRC-Saltillo regarding an item(s) being returned. A return authorization number will be issued. You have 15 days from the date of the call to return the item(s) for a full refund. The refund will be issued to the paying source. PRC-Saltillo will use their discretion to accept any returns beyond the initial notification of 45 days. A restocking fee will apply.